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Level Up Privacy Policy

Level Up "the App” provides help to new merchants (who use Shopify to power their stores) ignite their Shopify business by completing seven easy marketing steps and unlock exclusive rewards. This Privacy Policy describes how personal information is collected, used and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account using the following APIs:

  • /admin/products/count.json
  • /admin/custom_collections/count.json
  • /admin/smart_collections/count.json
  • /admin/orders.json
  • /admin/products.json
  • /admin/products/<product_id>/metafields.json
  • /admin/customers.json
  • /admin/themes.json
  • /admin/shop.json

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App:

  • Shop data
  • Customer data
  • Products data

We collect information about you and your customers who buy from your store, such as your shop url, email address, shop name, shop country, customer email, customer first name and customer last name. We also collect information about the products and orders, such as first image of first product, product count, collection count, product images count, shipped orders count, gmv and first sale date-time.

How Do We Use Your Personal Information?

We use the personal information we collect from you to determine if you have had completed the checklist. Additionally, we may use this personal information to communicate with you.

Sharing Your Personal Information

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@nextbase.co or by mail using the details provided below:


100 Tras Street
Singapore, 079027